You can use the below information to contact the appropriate department for your concern. All our departments work 24×7, that is, everyday and every hour. We aim to reply to each email as soon as possible but depending upon the workload, it might take anywhere between 0-72 hours. If you do not get a reply within 72 hours, feel free to email again as we might have missed your first email.
Sales (New Clients):
If you are a new client who wish to work with us, please get in touch with us at email@example.com
Sales (Existing Clients):
If you are an existing or past client that needs to engage with us for new services, please get in touch with us at firstname.lastname@example.org
If you have any issues or questions regarding your existing services from us, get in touch with us at email@example.com
If you have maintenance contract with us and need support, please contact us at firstname.lastname@example.org
If you wish to work with us, please drop us a line at email@example.com with what you do presently and what you can do for us.
If you wish to advertise on any of our web applications, get in touch with us at firstname.lastname@example.org
Email us your queries at email@example.com
If you don’t know which department to contact, simply get in touch with our general support department at firstname.lastname@example.org and they will redirect your query to appropriate department.
Escalate Your Query:
If you are not satisfied with response from any of the departments and wish to escalate your query further, please email to the below mentioned contacts with full details of the case. Each escalated case is dealt with strict penalties to the appropriate employees who faltered in the initial contact.
Customer Service Manager: email@example.com
Escalation Department: firstname.lastname@example.org
And if you wish to contact our CEO: email@example.com